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friendly, attentive and helpful staff especially Alan in after sales service i highly recommend it
Fiachna O Braonain says
I’ve dealt with Bill Griffin Motors for my last few cars over the past ten years and have always been very impressed with the quality of vehicles and the after sales service. Most recently I had an issue with the charging cable on my Outlander and Alan de Luca looked after me by actually taking the car for a thorough check with Mitsubishi and ultimately replacing the cable that came with the car with a brand new one... throw in a fuel top up for my travel to and from the garage and a loan car.while mine was with them.. couldn’t ask for more. Thanks Alan and all the Bill Griffin crew.
Greystones Co Wicklow
I purchased my Opel Astra 2018 SRI 1L petrol from Bill Griffin garage last Octobre 2020, light white smoke started to come out from exaust. I contacted Ashly sales person who referred me to Alan who looks after worranty. As car was under warranty from Opel, Alan took my car himself to Opel dealer twice and got it fully checked and serviced again! He also checked it with their own mechanic. Apparently was nothing wrong with car, the smoke was due to condensation in cold weather. Alan also did double check and asked me to come back after 1000 km drive to check oil level to make sure everything is ok, all end up perfect. Great thanks to Alan who was very helpful and professional also Ashley who provided me with all information needed. I really found Bill Griffin motors perfect place to buy a car with pease of mind, thanks again to Alan and ashley much appreciated. Abdel
Martina Clarke says
Bought my quashqi from bill Griffin garage about 6 weeks ago. A fault light came on it few weeks after purchase. i got in contact and they put me on to alan in repairs. He dealt with my car from there and took my car for about a week to get it looked at and sorted out. While alan was doing that he was generous enough to give me a loan of a car. I found him to be very helpful and was great that he wouldn't see me stuck without a car for the week. On return for my car my little boy left his ds behind him in the car we had loan of and we didnt realise till almost home. I contacted alan and he put the ds in his office for safe keeping and returned it back to my little boy by post thanks to his generousity we have a happy little boy again and a fully healthy car. I would have no problem in recommending alan to anyone who needs there car seen to.
Robbie McGuinness says
Have dealt with Alan on a couple of occasions now and his manner and dedication to put your mind at ease and get the job done is second to none, much appreciated from a Customer perspective and goes a long way.
Mark Phelan says
Baught an outlander a few months ago, service light came up brakes need changing, got onto micheal the sales man I dealt with he got the car serviced by Alan the mechanic for bill Griffin, turned out by my own stupidity I let me warranty run out for the brakes totally my fault, Alan the mechanic went above and beyond to try get it covered but unfortunately it couldn't be done again down to be leaving it on the long finger, anyway he didn't even have to entertain me but he did and it now looking after the brakes at a fraction of the price it should be, highly recommend dealing with these lads, go to micheal, looked after me extremely well 5 stars isnt enough thanks lads
Recently bought a Cracking car from Dave at billgriffinmotors.ie during lockdown. Dave helped to make this new purchasing process, easy and reassuring by being available to answer calls,emails and sending videos, and offering facetime, in an honest and friendly manner and delivered the car to me. The car has superceded my expectations. I wouldn't hesitate to buy from Dave at billgriffinmotors.ie again in the future.
After sale service is second to none Alan went above and beyond Highly recommend
Martina Clarke says
It was my first time to buy a car through a garage website i was nervous about doing it with not getting to see the car directly till the day i went up to collect it. I dealt with gavin by emails and by phone and i had no problems dealing with him. He was more than helpful to me and had reassured me about the sale. He was a great help to me with trading in my 141 7 seater nissan quashqi for a 171 nissan quashqi and he gave me a great deal for it. I couldnt be more happy with my new car and i will definitely go back to them whenever i decide on my next trade in.